Sky Broadband down updates — Internet out for thousands of furious customers as BT and Now users also experience issues

Can I get a refund?

You may be entitled to compensation if you’ve had problems with your internet, calls or mobile services.

Internet companies usually pay £8 for every day that broadband and home phone services are not repaired after two full days without service.

They will also pay £25 for each missed appointment or for appointments canceled with less than 24 hours notice.

In addition, you will receive £5 for each calendar day of delay until the start of the new service. This is usually automatic.

If you are a mobile customer and suffer from a lack of service, depending on the circumstances, you may be entitled to a refund or credit on your account.

Categories: Optical Illusion

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