Unlike our phones, the SIM cards that connect them to the network have barely evolved in the last ten years. This can sometimes mean that you will have problems connecting to the network, even when the phone and SIM card appear to be fine. If you’re using a Samsung Galaxy or another Android phone or tablet with a cellular connection, you may see an error on your phone that says “Not registered to the network.”
There can be a number of reasons why this error has occurred, but it’s mostly easy to troubleshoot and fix. In this guide, we walk you through some of the ways you can try to fix a broken network connection on your Samsung Galaxy phone.
Contents
What does the ‘Not registered online’ error mean?
The error “Not registered on the network” appears on your Samsung Galaxy phone or tablet when it cannot connect to the service provider’s network. This effectively limits your ability to use your carrier’s services for calls, texting and media, and web browsing.
What causes the Not Registered on Network error?
The Not Registered on Network error can appear on any Android device, not just a Galaxy phone. Since the error occurs due to a mismatch between your phone and the network, it’s easy to focus on the potential factors that lead to it.
The most common reason is when the phone does not recognize your SIM card. This could be due to a software bug such as a bug or incorrect software update or a hardware issue such as a damaged SIM card or faulty port. The error can also occur when you are visiting an area where your carrier does not offer service or when you are roaming outside of your home network. In some extreme cases, your service could be suspended by the network or the carrier could experience a major outage.
Digital trends
How to fix Not Registered on Network error
Fortunately, the battle is half won if you can clearly identify the root of the error. Regardless of the cause, the following measures (in no particular order) may help eliminate the problem.
Step 1: Restart your phone: The easiest possible solution is to restart your Galaxy device. This will reset any minor software issues.
Step 2: Enable your SIM card: The next option is to ensure that Airplane mode is turned off and that your SIM card is not disabled by mistake. To do this, go to Settings > Connections on the phone and make sure the SIM card is turned on.
Step 3: Disable Wi-Fi: Since some carriers completely abandon legacy 2G and 3G services, your Samsung phone may not have a network if it is not connected to a 4G or 5G network. To make sure there are no blocks, turn off Wi-Fi and make sure mobile data is enabled on your device.
Step 4: Switch between LTE and 5G: If the previous steps don’t help, change the network mode. To go Settings > Connections > Mobile networks on your Galaxy phone, selectNetwork modeand alternately LTE and 5G.
Tushar Mehta / Digital trends
Step 5: Manually select a carrier: If you have not had any luck so far, it is advisable to check that your phone is connected to the correct network, especially when roaming. To go Settings > Connections > Mobile networks on your phone and select Network operators. At this point, disable automatic network selection, which will start a network search on your phone, then connect to your network provider.
Tushar Mehta / Digital trends
Step 6: Check for outdated firmware: Software updates often add or remove support for carriers, network modes, and bands. Make sure your Galaxy phone is updated to the latest supported One UI firmware with no pending software updates.
Step 7: Reinsert the SIM card: If none of the above options work, your phone may not be able to read the SIM card properly. To make sure that it is correctly placed in the intended slot, eject the SIM tray, check the position of the SIM card and insert it back into the phone. For phones with two SIM cards, try swapping the position of the SIM cards.
Step 8: Try another SIM card: If reinserting SIM cards does not solve the problem, try inserting another SIM card. If it works, your older SIM needs to be replaced. If your phone supports the eSIM function, switch from a physical SIM to an eSIM — or vice versa.
Step 9: Check network compatibility: If you’ve recently moved to a new city or country — or bought a phone in another country — and the SIM card hasn’t worked since the beginning, incompatibility between your Galaxy phone and your current carrier (or its network bands) may be culprit. Check the supported network bands on the official Samsung website in the US.
Step 10: Contact your service provider: In case none of the above solutions work, contact your network service provider for a solution. You may need to replace the SIM card or generate a new eSIM (if your phone supports the latter).
Step 11: Visit a Samsung Service Center: If everything is fine with your carrier, the last resort would be to have your Galaxy device diagnosed for a broken SIM card slot by your service provider or an authorized Samsung service center. Make sure to back up all your key data as the service center might try to reset your phone in an attempt to fix the problem.
For most people, the error is resolved by simple measures like rebooting or reseating the SIM card. For some others, it may be due to a damaged or incorrectly inserted SIM card. This problem is less likely if your phone supports eSIM, and may be even less common when integrated SIM (iSIM) becomes popular.
Until then, you can try the above steps to troubleshoot and fix the error.
Editor’s recommendations
Categories: How to
Source: newstars.edu.vn